Description based on the Specified Commercial Transactions Act

About delivery and shipping charges

Domestic delivery: Delivery of products is determined by the delivery method specified at the time of order and the details of the order.
Therefore, customers cannot select their own shipping carrier during the order process.
Please note.

*Items will be delivered by either Sagawa Express or Yamato Transport.
*Shipping fee is 700 yen nationwide.
*Shipping is free if the total purchase price is 10,000 yen or more.

Amazon Pay: You can pay using the shipping address and payment method registered in your Amazon account.
credit: Please enter your credit card information such as your credit card number.
Product cash on delivery (Sagawa Express): Please pay the product price to the delivery company when the product is delivered. Cash on delivery fee: 330 yen (tax included)
PayPal: PayPal is a safe and easy online payment tool that allows you to pay by credit card without revealing your credit card number to the other party. You can make speedy payments when shopping online.
Bank transfer payment: After confirming the confirmation email after completing your order, please make the payment to our designated bank account.
*Team order items can only be paid by bank transfer.

Return period: We will accept returns within 7 days after receiving the product.
return shipping fee: Returns due to customer convenience will be borne by the customer. If the item is defective, we will bear the cost.
defective product: Please contact us immediately after receiving the product. Please note that we cannot accept returns unless the product is defective.

distributor: VASALLO Co., Ltd.
Name of operations manager: Ioko Nakamura
post code: 1540011
address: 1F, 4-35-8 Kamiuma, Setagaya-ku, Tokyo
Explanation of charges other than product price: Consumption tax (limited to cases where it is clearly stated that consumption tax is excluded)
Shipping: Free shipping for purchases over 10,000 yen. If the amount is less than 10,000 yen, a flat rate of 700 yen nationwide
Cash on delivery fee (330 yen. Only for cash on delivery payments)
defective product: Please contact us immediately after receiving the product. Please note that we cannot accept returns unless the product is defective.
Sales quantity: Please check each product page.
Delivery time: We will ship within 3 days after receiving your order.

Payment method: One of the following methods of your choice.
1.Cash on delivery payment
2. Bank transfer payment
3. Credit card payment
Payment deadline: If you choose cash on delivery, the payment will be made without delay after the product reaches the designated location.
In the case of bank transfer payment, the payment period is 7 days from the day after the application.
In the case of credit card payment, at the same time as the order.
If payment is not made within the payment period, the contract shall become invalid.
Return period: We will accept returns within 7 days after receiving the product.
return shipping fee: Returns due to customer convenience will be borne by the customer. If the item is defective, we will bear the cost.
Service name: VASALLO ONLINE STORE
telephone number: 03-6805-9063
public email address: order@vasallo-jp.com
homepage address: http://vasallo-jp.com/